DOCUMENTATION - Material that provides official information or evidence or that serves as a record. Documentation is a set of documents provided on paper, or online, or on digital or analog media, such as audio tape or CDs.

Examples are user guides, white papers, on-line help, quick-reference guides. It is becoming less common to see paper (hard-copy) documentation.

Documentation is distributed via websites, software products, and other on-line applications.

‘Organization’ offers you the single window and easy to retrieval platform for the customer specification as well as important reference document.

Types of documentation -

• Requirement Documents.
• Functional Specification Documents.
• User/Operations /Training Documents.
• Reference/Cheat Sheets.
• Quality Assurance/ Test Plan Documents.
• SOP (Standard Operating Procedures) Documents.